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PSCC on 2 drives..

Explorer ,
Feb 20, 2023 Feb 20, 2023

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Ok, this is an interesting situation-my operating system is on a relatively small drive-to keep from filling it up, I located PSCC on my HDD internal drive as I have more space there. I also changed the download loacation to this drive.   All was good until my SSD died-I didn't need to reinstall PS as that drive survived, but the  CC page is showing "install" on my apps page-Bridge too-meaning I won't get any new updates.  Perhaps my preferences were on the failed C drive-which nothing was recoverable...how can I get those back without a conflict loading it all over again?

Thx for info

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correct answers 1 Correct answer

Community Expert , Feb 20, 2023 Feb 20, 2023

all the important stuff about your account is on your os drive.  ie, after replacing the os system drive you'll need to reinstall your cc desktop app and then subscription apps.

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Community Expert ,
Feb 20, 2023 Feb 20, 2023

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all the important stuff about your account is on your os drive.  ie, after replacing the os system drive you'll need to reinstall your cc desktop app and then subscription apps.

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Explorer ,
Feb 20, 2023 Feb 20, 2023

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Ok, thank you-it seems it overwrote some of the files in the same location, and is functioning now for my future updates.  I will do the same for Bridge in the same location.

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Community Expert ,
Feb 20, 2023 Feb 20, 2023

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you're welcome 

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New Here ,
Jul 18, 2023 Jul 18, 2023

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Ok, this is an interesting situation-my operating system is on a relatively small drive-to keep from filling it up, I located PSCC on my HDD internal drive as I have more space there. I also changed the download loacation to this drive.   All was good until my SSD died-I didn't need to reinstall PS as that drive survived, but the  CC page is showing "install" on my apps page-Bridge too-meaning I won't get any new updates.  Perhaps my preferences were on the failed C drive-which nothing was recoverable...how can I get those back without a conflict loading it all over again?

Thx for info


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