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I use PSE 22 which shows in my Adobe account and I downloaded from Adobe. I had it installed and working on an Elitebook 745 G6 and a SurfacePro 7+. I recently reinstalled windows on the SurfacePro and now PSE 22 fails to install with error code 183. After MANY attempts I downloaded PSE 24 trial edition and installed that to see if that installed and it did. So I tried again to install PSE 22 but it keeps failing?
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sorry to hear about your friend.
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I will ping @Jeff A Wright again. He is usually very prompt about responding. (Vacation time is a possibility.)
As for your account showing no activated devices, that only relates to Creative Cloud software. It doesn't apply to Elements.
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Ah ok thanks Greg, I really appreciate your help 🙂