Purchased discounted software through my university, now my key no longer covers certain apps
Hi all,
I purchased my Creative Cloud through my university for a discount this year on January 31st. I installed it within a week and was using photoshop, illustrator, and other apps successfully up until this past week. I believe the last time I had opened any of the apps before this past week was maybe the end of June/ beginning of July. Unbeknownst to me, my school has ended its individual purchase options within that time period (specifically February 19th). My school has stated that any keys purchased and activated prior to February 19th will work for one full subscription year.
Now my Creative Cloud subscription is claiming I have no access to photoshop or illustrator at all and I must purchase them separately. It says my only available apps are Rush, XD, Fresco, and Bridge. How has my subscription changed within the one year period? I have not been refunded any amount nor was I notified of this change from Adobe. Is there any way to remedy this? I don't need any of the apps in this current subscription, so it's really just been a waste of my money. All I needed was illustrator, photoshop, and eventually inDesign. I'm a bit annoyed, honestly. Thanks in advance for any help.
