Purchased in a wrong account

[Cloudinator5CE2]

So I have recently paid for Premiere Rush, but I have realized that I have purchased in the wrong account.

I have been using the free trial in an account REMOVED

but when I export it, it said that it requires an HEVC codec.

After that, I purchased the premiere Rush but in the account of REMOVED

It is the wrong account that has no savings to the previous project.

Could anything be done in this situation other than paying once more? Thanks a lot, please help.

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[kglad]

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human