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S
Shouhu
Participant
February 11, 2021
Answered

Question updating Acrobat X Pro to Acrobat DC

  • February 11, 2021
  • 3 replies
  • 870 views

Hi there,

on my desktop, i installed Acrobat X Pro years ago with a bought license. Today i got the abo with LR and PS and creative cloud app offers me an update of Acrobat Pro to DC. DC is not part of the photography plan as i know.

I'm wondering what happens to my license if i update Acrobat X Pro to DC? Is it then just the trial or my still my lifetime license as DC?

 

Thx

 

Hannes

This topic has been closed for replies.
Correct answer Test Screen Name

What you're seeing is a really bad bug. You are not entitled to upgrade for free, so what happens is

- it uninstalls Acrobat X

- it installs Acrobat DC

- you can't use it!

So don't accept the offer...

3 replies

T
Test Screen NameCorrect answer
Legend
February 11, 2021

What you're seeing is a really bad bug. You are not entitled to upgrade for free, so what happens is

- it uninstalls Acrobat X

- it installs Acrobat DC

- you can't use it!

So don't accept the offer...

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 11, 2021

    If your old Acrobat still works and does what you need, there is no reason to update

     

    I have Win10 and the old Acrobat Pro 9 that came with CS5 still works and does what I need... which is not very extensive, but I am able to convert a Word document to PDF

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      February 11, 2021

      Creative Cloud Acrobat Pro DC is entirely separate from your old licensed Acrobat X.   I'm not even sure Acrobat X is supported anymore.

       

      Unless you have a single app subscription,  7 day's usage is the most you'll get from CC Acrobat Pro DC.

      Depending on what you do, FREE Acrobat Reader might be all you need.

       

      FREE Acrobat Reader -- view, comment, print & sign PDF.
      https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

      Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
      https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

       

      Nancy O'Shea— Product User & Community Expert
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