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"Error 120"

New Here ,
Oct 06, 2016 Oct 06, 2016

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Whenever I attempt to download one of the files from the Creative Cloud it says I have insufficient disk space. This is not surprising, as I only have a 32 GB computer with <1 GB open. However I have an external Toshiba hard drive that holds 1 TB on it, and changed all of my preferences for the downloading to happen on that. I have 921 GB open on my Toshiba drive, however I feel as though it is not downloading it to the Toshiba drive as every time I try to download Premiere the CC gives me error 120 (insufficient space). Any help?

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correct answers 1 Correct answer

Adobe Employee , Oct 06, 2016 Oct 06, 2016

Hi Cgmcneil13,

As you have mentioned that you are getting error 120 while attempting to install Premiere Pro CC, i would recommend you to refer to the following link for help: Installing Adobe programs on D drive .

Let us know if this helps.

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Adobe Employee ,
Oct 06, 2016 Oct 06, 2016

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Hi Cgmcneil13,

As you have mentioned that you are getting error 120 while attempting to install Premiere Pro CC, i would recommend you to refer to the following link for help: Installing Adobe programs on D drive .

Let us know if this helps.

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New Here ,
Jun 28, 2020 Jun 28, 2020

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I have the same issue for premiere rush. I have around 461 gbs of space left, but it still gives me error 120

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New Here ,
Dec 27, 2020 Dec 27, 2020

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i get this error too, please fix his soon...

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New Here ,
Jun 19, 2021 Jun 19, 2021

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Me too , PLZ fix this fast

 

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New Here ,
Sep 14, 2021 Sep 14, 2021

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the same thing is happening to and when i moved it to my d drive i had 631 gb space left and it still didnt work

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LEGEND ,
Sep 14, 2021 Sep 14, 2021

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You need a lot of space on C just to get downloads working and keep the system running OK. How much do you have?

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New Here ,
May 17, 2022 May 17, 2022

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after you have changed your download path, restart your computer, it worked for me!

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