Skip to main content
Participant
July 19, 2013
Question

"Extracting...this might take a while" message and download status bar running for 15 hours.

  • July 19, 2013
  • 0 replies
  • 355 views

Having purchased Adobe Acrobat XI Pro Mac Download, and installed the program with Adobe Download Assistant, the program is loaded but the status bar has continued to run for 15 hours with a message underneath stating "Extracting...this might take a while".  Also, a warning message appeared during download stating "The following disk images couldn't be opened"; (Image) AcrobatPro_11_Web_W, (Reason) error -4960.  How do I complete this download?     

    This topic has been closed for replies.