"Installer failed to initialize." I've tried eveything but no dice.

Question

So I had to erase a previous installation of Adobe CC Apps; when I tried to reinstall the apps I always get the "Installer failed to initialize." message.

No matter what method I try or tools I use, I still have no luck.

Currently, I'm running OS X El Capitan 10.11.2, got 8GBs of RAM, nVidia m850 GPU and an i7 for CPU, so it's not a system requirements issue. So far I've tried (With all of these, I get the same message):

Using the Adobe Creative Cloud Cleaner Tool
Using the direct link installers
Using the Creative Cloud App to download and install
- Actually, I was able to install the CC Manager App, but it didn't work at all. As soon as I installed it and launched it, it said something like "This version is no longer functional. Please redownload and install", when I literally just installed it. What gives?
Erasing all of the Adobe files from my computer, including the /User/ folder contents and the /Libraries/ one
Rebooting in between all of these steps

I'm pretty desperate because I need the apps to work and a clean OS install is starting to seem like the only option.

Anyone got a fix?

puneeta23771395 · Accepted Answer

Hi, Please try following steps1) Run creative cloud cleaner tool to remove creative cloud app2) remove adobe application manager from utilities folder in application library.3) Install Adobe application manager using following link Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager4) launch Adobe application manager and it should update itself to creative cloud desktop app

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded