récupération logiciel

Question

bonjour,j'ai acheté Adobe première Elements 13 fin 2015, mon ordinateur vient de rendre l'âme, j'en ai donc acheté un autre... y a t il moyen d'activer ce logiciel sur cet autre ordinateur ou suis je obligée de le racheter (dans sa version 2018...) ?merci d'avance pour votre aideCéc

Peru Bob · Accepted Answer

Use the chat option here and ask to only have your activations reset:

Contact Customer Care

Then download and install from here:

Download Photoshop Elements 13, 12, 11, 10, 9, 8, and 7

or here:

Download Adobe Premiere Elements 13, 12, 11, 10, and 9

You will need your serial number:

Find your serial number

MukeshSuthar · Answer

Hello céc,As you want to install your software on new machine, you can simply install it and activate it with your serial number.You just require your serial number and installer to get your software activated on your new machine.Download link: Download Photoshop Elements | 2018, 15, and 14 Serial Number: Login to your adobe account>>manage account>>plans and products>>view my products>>serial numberIf it's showing an error during activation like "Maximum activation reached", then you need to contact customer support for activation reset.Please reply to this thread, about your issue status.

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