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Anonymous
January 9, 2019
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Re: Activation server shut down for Creative Suite 2, Acrobat 7, and Macromedia products

  • January 9, 2019
  • 3 respuestas
  • 3953 visualizaciones

Because I have to unarchive some old magazines I installed the 'free' CS2-version provided by Adobe. The Photoshop and Illustrator programmes installed fine, Indesign however doesn't activate after inserting the provided serialnumber. I checked the install-log and found out that there is a language error in the provided cs2 package. The installed Indesign version is the en-US version, the last part of the installation places a launch-icon in en-GB language. So the launcher and the software are not compatible.

Perhaps someone at Adobe can correct this?

I'm now dowloading the separate Indesign apllication, hope I can get that running.

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    Hi Jeff,

    Just wanted to post a last message, just finished installing CS2 including Indesign (yeah!) succesfully.

    The problem was a bad block on the hard disk. This was caused by the previous owner of the macmini. He had deleted his account but left two unremovable files in the trashcan. These two files were blocking the CS2 installation. The bad block didn't show up while running the Apple Disk utilities, I found it accidentily using Omni Disk Sweeper.

    I took a long time but with your pointers I got there in the end.

    With greetings once again!

    3 respuestas

    A
    Anonymous
    Respuesta
    July 4, 2019

    Hi Jeff,

    Just wanted to post a last message, just finished installing CS2 including Indesign (yeah!) succesfully.

    The problem was a bad block on the hard disk. This was caused by the previous owner of the macmini. He had deleted his account but left two unremovable files in the trashcan. These two files were blocking the CS2 installation. The bad block didn't show up while running the Apple Disk utilities, I found it accidentily using Omni Disk Sweeper.

    I took a long time but with your pointers I got there in the end.

    With greetings once again!

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    July 8, 2019

    Excellent, F.a.s62691548, thank you very much for the update!

    Ned Murphy
    Ned Murphy
    Legend
    January 9, 2019

    There is no free version - what you acquired is freely offered for people who already purchased CS2 in the past and need to reinstall it.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    January 9, 2019

    Branching to a new discussion.

    F.a.s62691548, what operating system are you installing Creative Suite 2 on?  Was CS2 previously installed on the computer?  If so, then why was it necessary to reinstall the software?

    Finally, F.a.s62691548, can you please confirm that you purchased Creative Suite 2, or another Adobe software title that was affected by the activation server shut down?  You can find information on how to retrieve your registered serial numbers at Find your serial number .

    A
    Anonymous
    January 9, 2019

    Hi Jeff, thanks for the quick reply. I purchased CS2 earlier and tried to re-install my own version from the cd's last december on a Mac Mini (G4) with OSx 10.4.11. I had to reinstall because i  no longer had an active version of CS2. This was installed on my laptop but the battery of my macbook gave up so that version was no longer usable.

    When reinstalling from CD did'nt work I found out that the activationserver is down and so i downloaded the CS2-version mentioned in your and Neds response.

    So yes, it was installed earlier and i have a serialnumber but that didnt work because of the serverissue.

    Is it possible that some file from my own version is still on the mac and blocking the functioning of indesign CS2?

    Hope this if helpfull information.

    ps just tried to install the indesign only version (us en) with serial number 1037 etc, but got the same issue. I can install everything but when starting the application it prompts me to enter the serial number again. When I give in the serial number 1037 etc I get the message that this is an invalid serial number.

    A
    Anonymous
    February 12, 2019

    Hi Jeff, I did some thinking. I think that there is a difference in installing CS2 on a G3 or G4 Mac, and installing the same CS2 on a mac with an Intell processor. The solutions provided in the post about not recognising the serialnumber contains information about Intell macs. The replacement download is intended for G4 and G5 Macs according to the downloads-page.

    Because I have a G4-Mac the solutions in the post about the serial number don't work. I tried to find some older post on this forum that explain how to proceed on an old mac, but there are so many posts on this topic that i cant find anything.

    Do you have the possibility to filter posts by date and find something that dates back to before 2012? Perhaps there is some information there. Or maybe some older webpage somewhere?


    Did some more searching and found two relevant posts:

    - this is from someone with the same issue on a windows-machine with a step by step solution at the bottom: https://forums.adobe.com/message/7115452#7115452

    - there is a document about manually uninstalling CS2 that contains more information about uninstalling then the file that is included in the downloadversion: https://helpx.adobe.com/creative-suite/kb/manually-remove-cs2-mac-osx.html

    I'll try these steps and see if it works.

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