Re: broken links for old CS3 download [CS3 is DEAD]

Forum|Forum|6 years ago
August 9, 2019
1 reply
448 views

I am also having problems with my computer after having it worked on. After getting it back my CS3 won't open says,

"You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."

What can I do to get my CS3 back!?

Installation

This topic has been closed for replies.

Jeffrey_A_Wright

Community Manager

Branching to a new discussion.

Micheller84457632, sorry that your installation of Creative Suite 3 has become damaged. What operating system are you using CS3 on? What happened to the computer prior to CS3 becoming damaged?

If you need to reinstall Creative Suite 3, then please contact our support team at Contact Customer Care to request a copy of the installation files. Please make sure that you have registered your software before beginning a chat session. You can find information on how to register your purchased software at Find your serial number .

A

Andrew___

Participant

Hi Jeff,

I am hoping that you are able to provide me with assistance. I am in a similar position to Micheller84457632. I have provided my CS3 Master Collection serial number to Adobe Customer Support, they have verified it but they will not provide me with download links and repeat that my software is not supported.

I have spent too much time with customer support recently and am eager to find a solution.

Thank you,

Andrew