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Re: broken links for old CS3 download [CS3 is DEAD]

New Here ,
Aug 09, 2019 Aug 09, 2019

I am also having problems with my computer after having it worked on. After getting it back my CS3 won't open says,

"You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."

What can I do to get my CS3 back!?

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Adobe Employee ,
Aug 09, 2019 Aug 09, 2019

Branching to a new discussion.

Micheller84457632, sorry that your installation of Creative Suite 3 has become damaged.  What operating system are you using CS3 on?  What happened to the computer prior to CS3 becoming damaged?

If you need to reinstall Creative Suite 3, then please contact our support team at Contact Customer Care to request a copy of the installation files.  Please make sure that you have registered your software before beginning a chat session.  You can find information on how to register your purchased software at Find your serial number .

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New Here ,
Aug 09, 2019 Aug 09, 2019

What do I do if there's nothing under order history? Why isn't there a way

for me to find it in my original program I had?

On Fri, Aug 9, 2019 at 4:40 PM Jeff A Wright <forums_noreply@adobe.com>

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Adobe Employee ,
Aug 12, 2019 Aug 12, 2019

I am sorry, Micheller84457632, I don't understand what you mean by finding the installation files within your original program?  Can you please restate what you meant by that statement?

If you need a new copy of the installation files, then please contact our support team directly at Contact Customer Care .

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Community Expert ,
Aug 12, 2019 Aug 12, 2019

Adobe removed old links from public view https://theblog.adobe.com/changes-to-creative-cloud-download-availability

-also read https://prodesigntools.com/adobe-limits-software-downloads.html

As already mentioned, you will need to contact support to be given download links

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Community Beginner ,
Jan 02, 2020 Jan 02, 2020

Hi Jeff,

 

I am hoping that you are able to provide me with assistance. I am in a similar position to Micheller84457632. I have provided my CS3 Master Collection serial number to Adobe Customer Support, they have verified it but they will not provide me with download links and repeat that my software is not supported.

 

I have spent too much time with customer support recently and am eager to find a solution.

 

Thank you,

 

Andrew

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Community Expert ,
Jan 02, 2020 Jan 02, 2020
LATEST

CS3 is completely DEAD and gone from Adobe

 

ALL links and files are gone... there is no more non-activation version to be had

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