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Hi, I need help also. How can I cancel my subscription which I dont need too? There is a cancel button which doesnt work at all.
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Moving to Adobe Creative Cloud
Branching to a new discussion,
Hi Ivy,
Sorry to hear that.
I have checked your account details and noticed that you have an active Illustrator CC and Photoshop CC subscriptions under the Adobe ID shared in the forums.
Could you please confirm the subscription which you wish to can cancel so that we can further assist you?
Also, you may contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.
In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Regards,
Twarita