Cannot Update payment .. support so far have hung up or referred me to phone again

[Madisondaylee]

I have the same problem.  My c.c. number has expired and I have entered the new one on my file.  It accepts the new c.c. number but shows there is a problem on my account.  I've never heard of a company that is set up NOT TO GET PAID!.  lol

[AxelMatt]

This is a public forum, not the link to Adobe support

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[saritashon · Accepted solution]

Hi Lise,

Greetings for the day!

I am sorry for the inconvenience you have been facing. I have reviewed your account  and checked that the card is updated successfully.

Please allow 24 hours you wont receive any error on the online portal as well.

Thanks,

Sarita