Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Re: Creative Cloud - Your application install seems to be damaged, Please reinstall the application.

Community Beginner ,
Aug 16, 2019 Aug 16, 2019

This error still exists 5 years later. It's related to the Creative Cloud installer now, but still there all the same.

I pay a subscription for this bullsh1t. What's funny is applying the pirate crack to CC fixes the "Your application install seems to be damaged, Please reinstall the application." error.

So I pay for Adobe CC, but apply the pirate crack to fix the broken Creative Cloud licensing.

Brilliant Adobe, you should be proud of what you've achieved with CC    

Don't forget to give yourselves a punch in the face after giving yourselves a pat on the back.

TOPICS
Creative Cloud
3.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 16, 2019 Aug 16, 2019

Branching to a new discussion.

Insited, I am sorry to hear that you are facing problems utilizing the Adobe Creative Cloud desktop application.  For the current error please see the solutions listed in How to fix the "Failed to install" error when installing Adobe Creative Cloud desktop app to resolve the error.  Please update this public forum discussion, if you have any questions regarding the solutions listed in the document.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 16, 2019 Aug 16, 2019

It's pretty generic help, I've tried countless steps to fix including the ones on that page you linked to.

I have 2 other machines that don't have this issue, hopefully they don't start.

As I stated before, the quickest and easiest fix is to crack Adobe software, removing the licensing requirement and thus fixing your broken software. That I am paying a subscription to with an ever-increasing price.

Of course once the apps are working then there is also the problem of random crashes and running like total dogsh1t on high end systems. Side by side comparisons with competitor software is an absolute embarrassment to Adobe.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 16, 2019 Aug 16, 2019

I am sorry to hear that the listed solutions have not helped.  I do not see an active Creative Cloud membership associated with the e-mail address you used to post to this public discussion forum.  Please log in using the e-mail address assigned to your membership and contact our support team at Contact Customer Care so that any errors can be corrected.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 16, 2019 Aug 16, 2019

If you're not seeing my subscription then it definately looks like Adobe is having licensing issues! 

Adobe staff member - can't look up licensing of customers properly. Also giving advice on something that's your companys problem, not mine.

Doing a search in your forums or google for "Your application install seems to be damaged, Please reinstall the application." brings up endless results.

I'd have to ask that you double check your subscription records, if you don't see me, then perhaps you should question the accuracy of Adobe's record keeping. Just ask Dolby, who you hid sales records from so you could lie about licensing fees you owed them for using their patents.

Dodgy all round.

So where is my subscription Jeff?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 16, 2019 Aug 16, 2019

From my perspective, it looks like you're trying to publicly deny I have an active CC subscription so people searching this error read your statement and discount my experience.

In reality, people should be asking Adobe why they're paying so much for this experience.

It's embarrassing that your "always online and signed in" creative cloud ecosystem is what's causing issues for so many users. From buggy installs to low performing apps. Cracking the software stops it crashing and makes it run fast again, a big tell that the issue stems from creative cloud.

Screen Shot 2019-08-17 at 2.05.11 am.png

Screen Shot 2019-08-17 at 2.05.21 am.png

Screen Shot 2019-08-17 at 2.05.49 am.png

There's some screenshots of the CC app on my machine. How do I have 100GB of storage without a subscription? Why do Photoshop and other CC apps have an "Open" button instead of "Start Trial" if I don't have a subscription?

It seems the staff are just as slimy as the company. Don't lie about my legitamacy as an Adobe customer because this post hurts Adobe's public image Jeff, you liar.

Adobes customers should be up in arms about the disarray of the software. Subscription payments don't cause innovation, they cause laziness. Dreamweaver still has references to Macromedia for example.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 16, 2019 Aug 16, 2019
LATEST

My apologies, Insited, I do now find a Creative Cloud All app membership under the e-mail address you added in your screenshot.

While I understand facing computer errors can be frustrating, I would encourage you to work directly with our support team at Contact Customer Care so any errors can be addressed and corrected.

Regarding your advocation for using cracked software, if you do have such titles install on the computer, then I would recommend you run anti-virus and anti-malware software to verify the computer has not become compromised.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines