Re: Download non-subscription Adobe software

Adobe Community Professional ,
Dec 09, 2021 Dec 09, 2021

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Hi Jeff

 

I went to https://account.adobe.com/products but could see nowhere listing older or "non subscription" versions 

I just see a list of my registered SW and nothing to click

 

Please can you point me / us in the right direction?

 


neil barstow, colourmanagement net :: adobe forum volunteer

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Adobe Employee ,
Dec 09, 2021 Dec 09, 2021

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Branching to a new discussion.

Neil, I checked your account, and I see copies of Creative Suite registered to the account. Unfortunately, I cannot know the language and version of the titles registered. Not all versions and languages of Creative Suite are available for download. Is Creative Suite listed, Neil, but does not have a download button next to it?

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Adobe Community Professional ,
Dec 09, 2021 Dec 09, 2021

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Hi Jeff

 

thanks for helping

there aren't any buttons on my page

I don't need any downloads right now, but it seemed worth looking at your suggestion

<Removed by Moderator> 'cos I included seial numbers, I guess

here it is without:

Screenshot 2021-12-09 at 17.05.40.jpg

 

thanks

Regards, Neil Barstow :: Apple Solutions Expert :: Colour Management Specialist

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Adobe Employee ,
Dec 09, 2021 Dec 09, 2021

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Neil, Creative Suite 2 and 3 will never be available for download as the activation servers were shut down several years ago.  The download button will be enabled for any registered software title that is allowed for distribution.

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Adobe Community Professional ,
Dec 09, 2021 Dec 09, 2021

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Gotcha, thanks, so if I had say, CS4 then that would have a DL button. 

It's not showing me where one might download, say, CS 2020 though - that’s a matter of contacting secure chat as I recall. 

 

thx

neilB

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Adobe Employee ,
Dec 09, 2021 Dec 09, 2021

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You are correct, Neil; perpetual software titles are available within account management. You will want to use the Creative Cloud desktop app to complete the installation process or contact chat support to request the installation files for subscription software titles.

For both perpetual and subscription software, not all versions are available, as there may be circumstances that prevent Adobe from offering the software.

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