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giovannid49209617
Participant
June 30, 2018
Answered

Re: Error 1001 when updating under macOS 10.11.6

  • June 30, 2018
  • 1 reply
  • 408 views

NO JEFF.

IT DOESN'T WORK!!!!!!

I'm really angry.

I'm going to continue with cracked copy if you can't resolve the problem.

I can't update my programs!!!!!

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

iMac (27-inch, Late 2009)

I’m located in Italy


Ok, thanks for the additional updates, Giovanni.  All of these details are important to confirm that you are not facing the same error that was affecting Mac computers produced in 2007.  This was the topic of the previous public forum discussion you responded too.

Did you complete all four solutions listed in "Failed to install" error received when installing Adobe Creative Cloud desktop app after June 27?  Did you receive any errors when attempting to rename the OOBE folder or when setting up a new local administrator account, Giovanni?  Did you repeat solution one through 3 under the newly created account?

1 reply

Jeffrey_A_Wright
Legend
July 9, 2018

Branching to a new discussion.

Giovannid49209617, the discussion you responded to was resolved with a special build of the Adobe Creative Cloud desktop application being released in May.  What current error are you facing when installing the Adobe Creative Cloud desktop application?  What version of macOS are you installing on?

giovannid49209617
Participant
July 9, 2018

My MacOs version is OsX El Capitain 10.11.6 (15G21013).

The code error now is 1001 and it occurs when the Update is at 2%.

Folowing the «Get help« » to

https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

and downloading «Creative Cloud ACCCx4_5_0_332.dmg», this one seems to do really nothing, except to ask me the permission as administrator (to do nothing…).

And now?

Giovanni

Jeffrey_A_Wright
Legend
July 9, 2018

Giovanni, when exactly was the Macintosh you are using produced and which Mac model is it?  Also which country are you located in?