Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Re: getting live chat support

New Here ,
Jul 07, 2017 Jul 07, 2017

hi

TOPICS
Creative Cloud
2.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 09, 2017 Aug 09, 2017

Branching into a new discussion

Hi there,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

Translate
New Here ,
Jul 07, 2017 Jul 07, 2017

I not pay your credit member on your second month. Why!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 09, 2017 Aug 09, 2017

Branching into a new discussion

Hi there,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 29, 2020 Jan 29, 2020

hi there but clicking that link brings me to a page where i have absolutely no options to a live chat apart from an icron that when i click says i am not an adminitrater

 

so is there a live chat link for normal customers that are students because i do not have access to my apps that i have only a limited amount of apps and i cannot change my plan or anything. the website doesnt even let me view available plans 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jan 11, 2021 Jan 11, 2021

For several hours I have been looking for Adobe's live chat on the Internet and on the Adobe website. I do not find anything. It looks like it has been discontinued.
The German telephone support was very bad. The guy actually explained to me that the bugs I got from Photoshop CC 22.1.0 are features ... And I pay 55 euros a month for such help.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 11, 2021 Jan 11, 2021
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jan 12, 2021 Jan 12, 2021

Unbenannt.JPG

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jan 12, 2021 Jan 12, 2021
LATEST

Hey Peru Bob,
the chat symbol is unfortunately not available. I'm logged in ... Nothing can be found under the "Helpfull links" either.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 22, 2017 Aug 22, 2017

I have adobe export and want to upgrade to pro.  Do I have to buy the entire thing or is their an upgrade option?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 24, 2017 Aug 24, 2017

Hi Stuart,

I see you have been able to successfully able to purchase the Acrobat DC subscription.

Feel free to update the thread for additional questions.

You may also Contact Customer Care for help and support.

Thanks

Kanika

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Oct 20, 2017 Oct 20, 2017

I need help updating adobe. It keeps saying my adobe flash player is blocked because it's out of date. I've tried updating it. Maybe use teamviewer to help?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 11, 2021 Jan 11, 2021
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines