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Participant
July 8, 2017
Answered

Re: getting live chat support

  • July 8, 2017
  • 3 replies
  • 2176 views

hi

This topic has been closed for replies.
Correct answer Sheena Kaul

Branching into a new discussion

Hi there,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

3 replies

John T Smith
Community Expert
Community Expert
January 12, 2021
stuartm82381679
Participant
August 22, 2017

I have adobe export and want to upgrade to pro.  Do I have to buy the entire thing or is their an upgrade option?

Kanikas
Community Manager
Community Manager
August 24, 2017

Hi Stuart,

I see you have been able to successfully able to purchase the Acrobat DC subscription.

Feel free to update the thread for additional questions.

You may also Contact Customer Care for help and support.

Thanks

Kanika

October 20, 2017

I need help updating adobe. It keeps saying my adobe flash player is blocked because it's out of date. I've tried updating it. Maybe use teamviewer to help?

Participant
July 8, 2017

I not pay your credit member on your second month. Why!

Sheena Kaul
Community Manager
Sheena KaulCommunity ManagerCorrect answer
Community Manager
August 9, 2017

Branching into a new discussion

Hi there,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

Participant
January 29, 2020

hi there but clicking that link brings me to a page where i have absolutely no options to a live chat apart from an icron that when i click says i am not an adminitrater

 

so is there a live chat link for normal customers that are students because i do not have access to my apps that i have only a limited amount of apps and i cannot change my plan or anything. the website doesnt even let me view available plans