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Modulu5
Modulu5
Participant
September 4, 2017
Question

Re: High CPU usage from Adobe's Genuine Software Integrity Service

  • September 4, 2017
  • 1 reply
  • 609 views

Same problem. Looks like it keeps accessing this file:

C:\Program Files (x86)\Common Files\Adobe\Adobe PCD\cache\cache.db

Which appears to be some sort of database for license keys.

I’m guessing, because I have other adobe products installed, one of Adobe’s updates changed something and CS3 is no longer compatible with newer products.

edit:

Uninstalling CS3 did not help. I had to uninstall all my adobe products. Delete the C:\Program Files (x86)\Common Files\Adobe directory and then reinstall my newer adobe products. At this point I don't want to waste any more of my time, so I won't try to reinstall CS3 in addition.

This topic has been closed for replies.

1 reply

A
Ashish_Mishra
Participating Frequently
September 22, 2017

Our apologies for the inconvenience.

We would like to connect with you to collect few details from you to identify the root cause for this. I have sent you a direct message for this. Please respond to it.

Thanks

Ashish

Product Manager

Adobe Genuine Initiative

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
September 25, 2017

Branching to a new discussion.

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