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I have the same problem. Did you find a solution to this?
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Branching to a new discussion.
Hanh42896737 the discussion you responded to has not been updated since 2014. What specific error messages are you receiving when you attempt to install Creative Suite 6?
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I bought a student version a while back. Now that the serial code has expired, I need to find out how and where I can purchase a new and valid serial code. Please help.
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Hanh42896737 if the serial number provided by Educational institution has expired then please contact that institution for an updated serial number.
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I graduated a couple years ago. Do I need to download another version?
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the option was to License the Software or to Buy Now. I clicked on Buy Now, and it sent me to this broken link.
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Hanh42896737 I reviewed the serial number under your account and you have a serial number for Illustrator CS6. From the screen shot it appears you are installing CS6 Design and Web Premium. You can download the installation files for Illustrator CS6 at Download Creative Suite 6 applications.
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I have a different account under <Removed by Moderator> that has a serial number for CS6 Design and Web Premium. I was told that the serial expired. What I want to know is how to purchase a new valid serial number.
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Han Ho please be aware you are posting in a public forum. I have edited your response to remove your e-mail address.
The serial number under the account did expire on 9/1/15. I would recommend working with the organization or institution that provided the serial number for an updated license to use Creative Suite 6 or Creative Cloud.