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Geoff Mark
Geoff Mark
Participating Frequently
July 7, 2015
Answered

Re-install of CC, AE says MSVCR71.dll is missing

  • July 7, 2015
  • 2 replies
  • 3180 views

After much time with Adobe phone and chat help, I am getting frustrated.

AE states, six times on startup:

"224: Adobe QT32 Server.exe - System Error

The Program can't start because MSVCR71.dll is missing from your computer.  Try reinstalling the program to fix this problem."

Then, it runs.  So far, I have found no lasting problems.  That said, I expect even free programs to run better than this, much less ones that charge me monthly.

I have un-installed and re-installed AE several times, every time through the Creative Cloud app.  I have moved the install to different drives, currently on the OS drive.

Running Windows 7 Professional 64 bit.

Any suggestions that help will be appreciated.  Thank you.

This topic has been closed for replies.
Correct answer Atul_Saini

Please refer the below mentioned posts.

Hope this helps.

2 replies

Pattie-F
Pattie-F
Legend
August 3, 2015

moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install

Atul_Saini
Community Manager
Atul_SainiCommunity ManagerCorrect answer
Community Manager
July 7, 2015

Please refer the below mentioned posts.

Hope this helps.

Geoff Mark
Geoff MarkAuthor
Participating Frequently
July 7, 2015

This worked!  I had to search in \Windows\SysWOW64

Thank you!

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
July 7, 2015

I am glad that you could make it work.

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