Installer failed to initialize please download adobe support advisor on mac

[peterh29686379]

I have Mac OSX 10.13

[Bani Verma · Accepted solution]

(Branched out as a new thread)

Hi Peterh29686379,

As you have mentioned you have a Mac machine with OS High Sierra and you are getting the error message "Installer failed to initialize please download adobe support advisor on mac" while installing an Adobe application.

Kindly let us know if you are trying to install Adobe Creative Cloud apps or Creative Suite 6 products?

If you are trying to install Adobe Creative Suite 6 (CS6) products on Mac OS Sierra and it is failing then refer to the workaround given in the following help document and try again: Installing Creative Suite on macOS 10.12 (Sierra).

NOTE: Officially the last version of Mac OS compatible with Adobe CS6 was 10.7, see: Adobe Creative Suite 6 system requirements.

Please be aware that Creative Suite applications are not supported on macOS 10.12 (Sierra) and therefore, many of the Creative Suite installers may not function normally on macOS 10.13.

CS6 is a pretty old software and Adobe has not tested it on any of the latest operating systems post-Mac OS 10.7. Hence it may or may not work, you may also have compatibility issues.

Let us know if this helps.