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Participant
October 11, 2014
Answered

Re-Installing PC, how to cope with cloud installation

  • October 11, 2014
  • 1 reply
  • 375 views

Hi, I need to re-install my Lenovo WS (WIN8.1). Back in the pre-cloud days I had simply to de-activate my Adobe software and to re-activate after operating system installation. How does that work with my cloud apps? What is the process today?

Since this is more or less a common issue I was looking for some standard support database entry, but I was not able to find something of help.

Thanks,

Sven

    This topic has been closed for replies.
    Correct answer kglad

    it's easier.  you can sign out before wiping your pc, but you don't need to.  with cc, you can even sign out of old 'dead' computers using a new computer.

    just do whatever you need to do and when ready to install cc, start downloading a cc app (after signing in with your subscriber adobe id) and the desktop app will install, https://creative.adobe.com/

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    October 11, 2014

    it's easier.  you can sign out before wiping your pc, but you don't need to.  with cc, you can even sign out of old 'dead' computers using a new computer.

    just do whatever you need to do and when ready to install cc, start downloading a cc app (after signing in with your subscriber adobe id) and the desktop app will install, https://creative.adobe.com/

    Participant
    October 11, 2014

    Thanks a lot

    kglad
    Community Expert
    Community Expert
    October 11, 2014

    you're welcome.