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Re: Problem with Photoshop CC Installation Error Code 130

Community Beginner ,
Jul 17, 2017 Jul 17, 2017

I've done everything in this and other posts.  Bottom line, I'm paying a monthly rate to be able to use these apps, and they aren't working.  I'm up late on another project and having to deal with this kind of stuff is not going to make me very confident with Adobe as a long term solution.

I even went through your link of install errors, and of course, the error I get is the ONLY one not in the list.  Here is my error:

"FATAL: Error occured in install product workflow with error code 130 error message"

Please tell me what I need to do to be able to use PhotoShop.  (I'm getting similar issues with Illustrator btw, but I have got to get PhotoShop running again)

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correct answers 1 Correct answer

Community Expert , Jul 17, 2017 Jul 17, 2017

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Beginner ,
Jul 17, 2017 Jul 17, 2017

OK, now it is installing again??  wth. 

So now my question changes to, "When PhotoShop uninstalls itself AGAIN, and it will believe me, what do I do to get it back working"?  This uninstalling and then quickly going to 99%, then saying installed, and immediately going back down to the uninstalled section is a growing problem.  There was not a shortage of articles out there.  I can't keep installing a large app like PhotoShop everything dang time I want to use it. 

Please open a ticket for me and let me know what logs, configs, etc I need to provide so we can get this finally resolved for more than a week.

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Community Beginner ,
Jul 17, 2017 Jul 17, 2017

Great, I went to make some changes to my video project and now Premiere Pro has uninstalled itself.  I give up, this is ridiculous.

I'm going to bed.  Let me know how to proceed.  If this isn't resolved I will be forced to cancel my service.  These apps have to work.  All the other apps that I use besides Adobe work fine and never give me these problems.

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Community Expert ,
Jul 17, 2017 Jul 17, 2017
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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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