When I open my Creative Cloud application it asks me for my license agreement

[Ian_Soh]

Hi Jeff,

I am having similar problem as well.

While there is no problem launching Photoshop, illustrator etc.

There is problem launching Acrobat and Distiller.

It would display an empty Adobe Software License Agreement.

I have checked, languages, locations, restarted and even reinstalled the apps.

But the problem persisted.

Any other advices?

Cheers!

Ian

[Jeff A Wright]

Branching this to a separate discussion as the first discussion was regarding being prompted to enter a serial number.

Ian can you provide more details?  Which operating system are you using?  What have you tried so far to accept the license agreement?

[Sheena Kaul]

Hi Ian Soh,

Please try to launch any other product which is part of the Creative cloud or Creative suite and deactivate it via Help > Sign out. Quit the application. Then, launch Acrobat and accept the EULA and it should work.

Regards,

Sheena