Receiving Error 301 on Mac CC

[RSaucierKY]

I'm receiving a 301 error when trying to update my apps on my Mac (Mojave).  I've reinstalled AAM.  No luck. 

Any ideas?

--Robert

[Sandro0D4C]

Dont do the Nuclear Option.  Use the option below that uses Repair. It works perfectly and is easy

[tobikieri]

Fist step worked out for me. Thank you!

[Millie5C58]

Mac: Cmd + Opt + R = WORKING! Thank you very much!

[Fred Krieger]

That worked,

[kglad]

you're all welcome.

[IPv6Freely]

Thank you for updating this thread to remove the... really bad... option as the accepted solution. Running the repair is the way to go and I'd hate to see somebody do something as crazy as a full uninstall/reinstall for no reason. 

[kglad]

you're welcome 

[Aman Bakshi Images]

relaunching worked for me

[kglad]

good to hear!

[tonywardarts]

Thank you, kglad! Repairing CC did the trick here.

[kglad]

great!

[Khalid24069679cu61]

I have the same problem under Mac OS and the solution for me is to give Creative Cloud permission to access the Documents (or any related)  folders.
Make sure to quit all Adobe applications that are working in the background such as Creative Cloud, CCXProcess, and CoreSync helper. Reopen Creative Cloud if it asks for permission, accept it the update should work.
 
Also, double-check and open System Preferences > Security and Privacy > Privacy tab and select File and Folder in the left panel, you should see adobe apps and make sure the folders that are listed are checked for each app.

[peterb72935531]

Total bunk.  Nothing suggested here worked for me, so I went here and downloaded the latest release manually and installed it myself. 

https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

Adobe DC is a disaster on the Mac and is incapable of executing updates.  The repair function does not work.  The automatic updates don't work.  This is pure garbage, Adobe.  Get your act together and make this work.  It has NEVER worked. Even if it IS something specific to my Macbook Pro, your installation ought to identify that and tell me EXACTLY what needs to happen to make your update work.  Moreover, your worthless "Error 301" popup ought to direct me to this updates page and suggest that I manually download and maunually install these updates.  How hard would that have been?  Finally, telling me to root my system so that your software can install is insecure and unprofessional.  No other software that I have EVER used has told me to root the system in order to install it (and I have installed hundreds of app in Mac OS).  Your Mac incompetence exposes my client data to all kinds of zero-day exploits because my system does not auto update.  Nice work.

[kglad]

these are user-to-user forums.

if you want to address adobe corp, https://www.adobe.com/products/wishform.html

[peterb72935531]

So I am a user and I am addressing other users. Is that a problem? So should I fill out this form and tell Adobe that I WISH they would make software that work? My post was a solution in the face of an intractable problem.  Some might argue that your post was an intractable problem in the face of a solution.

[kglad]

if your post were a problem, i would have removed it. 

[peterb72935531]

Who removes your posts?

[kglad]

me (or any other admin), but that's something i would only do (along with removing your posts) if you persisted trying to foster an irrelevant argument.

otherwise, drop the attempt and your comments remain.