• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Recover deleted account

New Here ,
Mar 28, 2020 Mar 28, 2020

Copy link to clipboard

Copied

Hello ,

I sadly deleted my account but i really need my mail and account back because I need to use it for school in this COVID 19 period.

Thanks for your help,

CGM 

TOPICS
Feature request

Views

7.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 28, 2020 Mar 28, 2020

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
T

...

Votes

Translate

Translate
Community Expert ,
Mar 28, 2020 Mar 28, 2020

Copy link to clipboard

Copied

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 19, 2020 Sep 19, 2020

Copy link to clipboard

Copied

Never mind. Look at reply above.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 19, 2020 Sep 19, 2020

Copy link to clipboard

Copied

I don't know what "deleting my account" means exactly.  Was this some action taken on your computer or online in your account portal?

 

From whom do you obtain your Creative Cloud Plan?  If it comes from the school, contact your school's IT dept for assistance.

 

If you subscribed from Adobe directly, contact Adobe Customer Care.

Please log-in to your account below.
https://account.adobe.com/plans
Scroll down to Contact Adobe on the same page.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 24, 2021 Nov 24, 2021

Copy link to clipboard

Copied

Hi

 My account has been deleted. I would like to know if its possible to get it back.

Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 24, 2021 Nov 24, 2021

Copy link to clipboard

Copied

Go back up and read what I posted March 2020

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 24, 2021 Nov 24, 2021

Copy link to clipboard

Copied

LATEST

Deleted accounts are gone forever.  But you can subscribe to a new plan.

https://www.adobe.com/creativecloud/plans.html

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines