Recover deleted account

New Here ,
Mar 28, 2020 Mar 28, 2020

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Hello ,

I sadly deleted my account but i really need my mail and account back because I need to use it for school in this COVID 19 period.

Thanks for your help,

CGM 

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Bug, Feature request

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correct answers 1 Correct answer

Adobe Community Professional , Mar 28, 2020 Mar 28, 2020
This space is provided by Adobe, but it is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to...

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Adobe Community Professional ,
Mar 28, 2020 Mar 28, 2020

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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LEGEND ,
Sep 19, 2020 Sep 19, 2020

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Never mind. Look at reply above.

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Adobe Community Professional ,
Sep 19, 2020 Sep 19, 2020

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I don't know what "deleting my account" means exactly.  Was this some action taken on your computer or online in your account portal?

 

From whom do you obtain your Creative Cloud Plan?  If it comes from the school, contact your school's IT dept for assistance.

 

If you subscribed from Adobe directly, contact Adobe Customer Care.

Please log-in to your account below.
https://account.adobe.com/plans
Scroll down to Contact Adobe on the same page.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Hi

 My account has been deleted. I would like to know if its possible to get it back.

Thank you

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Adobe Community Professional ,
Nov 24, 2021 Nov 24, 2021

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Go back up and read what I posted March 2020

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Adobe Community Professional ,
Nov 24, 2021 Nov 24, 2021

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Deleted accounts are gone forever.  But you can subscribe to a new plan.

https://www.adobe.com/creativecloud/plans.html

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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