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Participant
January 3, 2021
Question

Recover the Serial Number from old versons

  • January 3, 2021
  • 1 reply
  • 156 views

Hi!

I need help to recover the serial number, to register the Adobe programs, which came installed when I bought my note (DM4-2075br).

I need to format it but I don't have the serial number because the programs came already installed.

Old versions are: Adobe photoshop Elements 9 and Adobe Premiere Elements 9.

Thank you in advance!

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
January 3, 2021

you have 3 ways to recover a serial number that you once had:

 

1. if you purchased from or registered with adobe (automatically done with cs6):,

a. you can check your account, https://accounts.adobe.com

b. you can check with adobe support* (be prepared to give the email address used when registering purchasing)

 

2. if your adobe program is installed on another computer you can recover its serial number from that computer,

(win:) http://www.belarc.com/free_download.html,

(mac:) https://mac-product-key-finder.com/

 

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

 

* using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human