Recovering serial number for Web Premium CS4 on OSX Lion

[Peter88PL]

First of all hello everyone!

After upgrading my MacBook to the newest OSX Lion I wanted to install one more time my Web Premium Suite CS4. Unfortunatelly my serial number registered on my Adobe account doesn't work anymore, I don't know why. From FAQ section I got information about Adobe Licensing Repair Tool for CS4 but it doesn't work under Lion. How I can make my CS4 working again?
Thanks in advance for any help!

[Peter88PL]

I tried also this hint: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
But I get each time "syntax error" in the Terminal.

[Manish-Sharma]

You have to contact Adobe support, they will check that why your serial number is not working.....

Licensing is a completely different thing , if your serial numebr is not working then you will not be able to install the software ....licensing process happens once the software is installed on your system hence get your serial number checked first and then install the software.

If serial number is not valid then you will get the red cross at the time of installation.

[Peter88PL]

Exactly, you're right. I was looking for an e-mail to adobe to write about this but I see only call center option and I'm not living in any "supported" countries on their list.

[Manish-Sharma · Accepted solution]

contact asobe support through chat then

http://www.adobe.com/support/chat/ivrchat.html