Hi,
I would like to ask you for refund of Acrobat Pro DC subscription (one-year).
In fact, I just want to use for a month and paid on November 2017.
However, I did not know that I usually paid every month since December 2017 up to now.
I never know this plan is going on.
Please understand it and refund.
Hi Jungseong Kim,
Greetings for the day!
As i understand that you are looking for the refund and does not need the subscription.
Please contact the support through call/chat for the cancellation/refund requests and the billing queries:
Please use the below link to cancel the subscription
How to cancel your Adobe Creative Cloud plan or membership
**Be sure to remain signed in with your Adobe ID before accessing the link above**
You may also refer to the help document below:
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - Subscription Terms as well.
Hope it helps.
Thanks,
Sarita
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