Refund

[софияк81993533]

Hi! To whom I can write to return money? Technical support two times tried to help me, but could not.

[John T Smith · Accepted solution]

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https://helpx.adobe.com/contact/support.html

[софияк81993533]

I already two times communicated with support. They could not solve my problem. About a refund they can tell nothing.

[Abambo]

do you have a case number?

[софияк81993533]

ADB-3169741-N3J5

ADB-3130703-Z1R9

ADB-3191098-F7V5

[Abambo]

I’ve forwarded your case numbers. Let’s see what happens.

[софияк81993533]

Ok

[Rajashree Bhattacharya]

Hi,

I have escalated it to install team.

Thanks

Rajashree

[софияк81993533]

I want to receive the money, to create the new account and to pay it. Or I will create the new account and you activate my payment in him. The old account can be removed. Other methods do not work. I should work.