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Recently purchased adobe illustrator through what was supposed to be month to month subscription. Turns out I was billed for one-year subscription and when I cancelled it charged me 50% of the remaining bill. Through three different chat sessions I was told it was processing for refund, but everytime I follow up the next service rep tells me it was not processed because it was cancelled on my end. Well duh, I want my money, but was told I would get a refund. Any suggestions?
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Hello Raymond,
I'll try to interest an Adobe employee for your problem. Please be patient for a little while.
Hans-Günter
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Hello Rajashree,
would you please have a look at https://forums.adobe.com/message/9069010#9069010 cons. nr. 19
Thanks in advance
Hans-Günter