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Anto74
Participant
April 4, 2020
Answered

Reinstall Ad PS CS5 - missing setup.exe files

  • April 4, 2020
  • 3 replies
  • 387 views

Hi, I've recently upgraded my PC to windows 10 and after doing an Acronis recovery of my Adobe Program Files folder I can not find the 'setup.exe' file to enable me to reload the package.  As this is an older package I can not load from support area and not sure how to reinstall the package onto my PC, even if this is still possilbe.  Any assistance is appreciated. Thanks

    This topic has been closed for replies.
    Correct answer John T Smith

    Without an official license transfer, you do not actually own the program

    Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
    -you may NOT sell or transfer an Education serial number

     

    So you may not download the program installer

    3 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    April 4, 2020

    Without an official license transfer, you do not actually own the program

    Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
    -you may NOT sell or transfer an Education serial number

     

    So you may not download the program installer

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 4, 2020

    You can't install it that way. The setup.exe file is not in Program Files.

    It is wherever you saved it to if you installed from a download.  If you installed from a disc, you need the disc.

    A
    Anto74Author
    Participant
    April 4, 2020

    Thanks Bob, unforunately it was installed by the company when I purchased the laptop which is no longer in business, whilst I still have the product key is there no way I can down load the software again? 

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 4, 2020

    I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.

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