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Reinstall Creative Cloud Apps after Factory Reset

New Here ,
Jan 02, 2017 Jan 02, 2017

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A few months ago, I purchased a year long subscription for all of Creative Cloud. Today I had to perform factory reset on my laptop. I would like to reinstall these apps on my system, but I cannot find a place to verify my existing subscription so that I can download everything for free (since I've already paid). Everything I've found just takes me to purchase a subscription or start a free trial.

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correct answers 1 Correct answer

Community Expert , Jan 02, 2017 Jan 02, 2017

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a way to go to a page to download Adobe programs if you don't have a disc or drive

-you will need to enter your original serial number during install for non-Cloud programs

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-Membership questions and problems https://forums.adobe.com/thread/1146459

-or kglad link

...

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Community Expert ,
Jan 02, 2017 Jan 02, 2017

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Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a way to go to a page to download Adobe programs if you don't have a disc or drive

-you will need to enter your original serial number during install for non-Cloud programs

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-Membership questions and problems https://forums.adobe.com/thread/1146459

-or kglad links in reply #1 here https://forums.adobe.com/thread/2241704 may help

-and http://prodesigntools.com/adobe-cc-2017-direct-download-links.html

-to download Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

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New Here ,
Feb 08, 2024 Feb 08, 2024

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Doesn't work.

Also UI experience  note, awful way to treat customers. If you received payment for the app don't send people round the block to access the service.

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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@defaultmo9xo7u2e8yc 

 

you're responding to an out-of-date (ie, old) thread.  also, these forums are user forums.

 

that said, what problem are you having?

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