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Reinstallation Required

New Here ,
May 12, 2013 May 12, 2013

I purchased and installed Photoshop cs6 from the cloud and when I attempt to open the application I receive the following error messge

"Some of the application componetns are missing from the Application directory, Please reinstall the application. "

There does not appear to be a way to reinstall....so I need to uninstall and then reinstall...and if so what is the best way to accomplish this..and how does this impact the creative cloud process.

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Creative Cloud
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correct answers 1 Correct answer

New Here , May 13, 2013 May 13, 2013

Jeff...thank you for your email. Since I logged this issue I have uninstalled the application and reinstalled and everything is working as it should. I found the uninstall app on my desktop in the applications folder...so I no longer have any issue.

Thank you.

Laura Knight

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Adobe Employee ,
May 13, 2013 May 13, 2013

Which operating system are you using so that the correct instructions can be provided.

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New Here ,
May 13, 2013 May 13, 2013
LATEST

Jeff...thank you for your email. Since I logged this issue I have uninstalled the application and reinstalled and everything is working as it should. I found the uninstall app on my desktop in the applications folder...so I no longer have any issue.

Thank you.

Laura Knight

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