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I was having issues converting jpg or png to pdf files. Support suggested I uninstall and reinstall adobe acrobat.
Now, since I have version 2015 none of the downloads are working.
Is there a way I can reinstall adobe acrobat 2015 and use the serial number I received when I purchased it?
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You might be able to get it here:
https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
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IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or hard drive, or write to a DVD
-plus a text file containing your serial number
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Thank you!
That link worked great and the advice about the external download is a good idea.
Now, that I have it reinstalled, I am still running into my original issue.
I am trying to convert a jpg file to a pdf, when I select open with adobe acrobat this is the error message I get:
I've done this so many times before.
Any idea what changed and if there is something I can do?
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This might be the issue:
https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
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I updated the adobe cloud app and selected free trial.
Now it works.
I don't remember ever needing the cloud app.
What's going to happen once the 7 days are up?
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As soon as you install any part of the Cloud, even a trial, it replaces your program management system
-if you plan to keep using a serial number program you should NOT install a Cloud program, not even a trial
-Read Cloud takes over https://community.adobe.com/t5/Get-Started/Get-off-the-cloud/td-p/8075485 for some ideas
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Thank you!
I hope I am not stuck now.
Before I read you post, I installed adobe cloud. Now my trial is up.
Did I just lose my purchase of acobe acrobat dc 2015?
How can I fix this?
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FREE Acrobat Reader cannot save JPG as PDF.
Are you using Acrobat Reader or paid Acrobat DC?
This online converter should do what you want.
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I have a paid account (serial number for download) for adobe acrobat dc 2015