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robertk71560247
robertk71560247
Participating Frequently
May 8, 2015
Answered

Reinstalling Creative Cloud

  • May 8, 2015
  • 3 replies
  • 11628 views

I have had to do a System Restore on my Computer. Haw can I now reinstall creative cloud and Photoshop & Lightroom which I lost due to the restore?.

This topic has been closed for replies.
Correct answer Govardhan.V

All you need to do is install Adobe Creative Cloud application using which you can download CC apps.

https://creative.adobe.com/products/creative-cloud

Reference :

https://helpx.adobe.com/creative-cloud/help/install-apps.html

3 replies

M
merts41983900
Participant
May 26, 2015

hi all,

i install cc manager then download all programs.

But illustrator and fireworks dont open, how can i reinstall them?

Govardhan.V
Govardhan.V
Participating Frequently
May 26, 2015

Are you using Windows computer or Mac?

M
merts41983900
Participant
May 26, 2015

using mac.

but i don't understand to solve this problem.

please help me bro.

robertk71560247
robertk71560247Author
Participating Frequently
May 24, 2015

My Computer has now repaired and I have successfully accessed Creative Cloud but on downloading Photoshop and Lightroom this appears to be only a trial version.

How can I now download the version that I have purchased rather than a trial version.

Govardhan.V
Govardhan.V
Participating Frequently
May 25, 2015

Make sure that you had Signed in to Creative Cloud using Valid Email ID using which you had purchased subscription.

If not refer below link and Sign out from Creative Cloud and Sign in again,

https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Still same ?

Please re-confirm operating system and its version .

robertk71560247
robertk71560247Author
Participating Frequently
May 25, 2015

Thank you.

Much to my relief this does seem to have worked.  Much appreciated.

Bob

    Govardhan.V
    Govardhan.VCorrect answer
    Participating Frequently
    May 8, 2015

    All you need to do is install Adobe Creative Cloud application using which you can download CC apps.

    https://creative.adobe.com/products/creative-cloud

    Reference :

    https://helpx.adobe.com/creative-cloud/help/install-apps.html

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