My Computer has now repaired and I have successfully accessed Creative Cloud but on downloading Photoshop and Lightroom this appears to be only a trial version.

How can I now download the version that I have purchased rather than a trial version.

Govardhan.V

Participating Frequently

Make sure that you had Signed in to Creative Cloud using Valid Email ID using which you had purchased subscription.

If not refer below link and Sign out from Creative Cloud and Sign in again,

https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Still same ?

Please re-confirm operating system and its version .

Govardhan.V

Participating Frequently

Hi

Have completed this instruction and deleted opm.db. Signed into CC and when looking at Apps for both Lightroom and Photoshop the box says 'Start Trial'. When trying to launch from task bar icon I get start trial box. Help!!!

Bob

When you click on License this Software option and Sign in .

Is the application lauinching fine this time ??

Have you installed any older version apps like CS 3 , CS 4 or CS 5 on your computer ?

Govardhan.VCorrect answer

Participating Frequently

All you need to do is install Adobe Creative Cloud application using which you can download CC apps.

https://creative.adobe.com/products/creative-cloud

Reference :

https://helpx.adobe.com/creative-cloud/help/install-apps.html

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