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reinstalling photoshop elements 12

New Here ,
Jun 30, 2017 Jun 30, 2017

My computer had to be reset to factory settings.... how do I reinstall my photoshop elements 12 once I find my serial number?

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correct answers 1 Correct answer

Adobe Employee , Jun 30, 2017 Jun 30, 2017

Hi melissah98778935,

As you have mentioned that you have reset your machine to default settings and now you wish to install Adobe Photoshop Elements 12 on your machine.

I would recommend you to check the steps mentioned on this link to install and activate Adobe Applications: -How to download, install, and activate Adobe applications. This link includes steps for both Mac and Windows and would also help you find your serial number.

You may download Adobe Photoshop Elements 12 from this link: -Download Photoshop Elements | 15, 14, 13, 12, 11, 10

...
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Adobe Employee ,
Jun 30, 2017 Jun 30, 2017

Hi melissah98778935,

As you have mentioned that you have reset your machine to default settings and now you wish to install Adobe Photoshop Elements 12 on your machine.

I would recommend you to check the steps mentioned on this link to install and activate Adobe Applications: -How to download, install, and activate Adobe applications. This link includes steps for both Mac and Windows and would also help you find your serial number.

You may download Adobe Photoshop Elements 12 from this link: -Download Photoshop Elements | 15, 14, 13, 12, 11, 10​ and install it.

In case you need assistance with any of the steps mentioned on this link: -How to download, install, and activate Adobe applications,​ please share the OS version and error message (if any). It would help us to assist you appropriately.

Thanks.

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Community Expert ,
Jun 30, 2017 Jun 30, 2017
LATEST

in addition to message 1's help installing, if you need help with your serial number, there are several possible ways to find/recover an adobe serial number.

1. search purchased materials: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

3.  if your adobe program is installed on another computer you can recover its serial number from that computer,

    (win:) http://www.belarc.com/free_download.html

    (mac:)  https://mac-product-key-finder.com/

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