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Participant
January 24, 2018
Answered

Removing Illustrator CC trial from mac

  • January 24, 2018
  • 4 replies
  • 3465 views

Hi, I hope you can help.  I have inadvertently installed Illustrator CC on my mac as a trial when I already have CS6 currently installed.

Can you help me remove CC trial allowing me to revert back to CS6?

The trial has run out and I see no advantage to pay the monthly fee at the moment although I am currently using Photoshop CC 2015.

Many thanks.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Nickr92922376 and Mariam Hovhannessian to remove the current trial installations of Illustrator CC please follow the steps listed in Uninstall or remove Creative Cloud apps .

    You will also want to use the same steps to remove any other installed Adobe software.  As part of the Illustrator CC installation process updated licensing and update components are installed.  To revert to the version fully compatible with Creative Suite 6 please remove any currently installed Adobe software.

    Once all software has been removed you can then download a new copy of the installation files from Download Adobe Creative Suite 6 applications .  For information on how to locate your registered serial number see Find your serial number .

    Nickr92922376 and Mariam please update this discussion if you have any additional questions on how to reinstall Illustrator CS6.

    4 replies

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    February 7, 2018

    Nickr92922376 and Mariam Hovhannessian to remove the current trial installations of Illustrator CC please follow the steps listed in Uninstall or remove Creative Cloud apps .

    You will also want to use the same steps to remove any other installed Adobe software.  As part of the Illustrator CC installation process updated licensing and update components are installed.  To revert to the version fully compatible with Creative Suite 6 please remove any currently installed Adobe software.

    Once all software has been removed you can then download a new copy of the installation files from Download Adobe Creative Suite 6 applications .  For information on how to locate your registered serial number see Find your serial number .

    Nickr92922376 and Mariam please update this discussion if you have any additional questions on how to reinstall Illustrator CS6.

    wrensauer
    Inspiring
    February 7, 2018
    Community Expert
    January 24, 2018

    I had a same problem, It was showing me that my cs6 version is expired too and closed. I tried many times to find and solved the problem, until I recovered my Windows.

    Monika Gause
    Community Expert
    Community Expert
    January 24, 2018

    There should be an uninstaller app in the Application folder.