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Removing Illustrator CC trial from mac

New Here ,
Jan 24, 2018 Jan 24, 2018

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Hi, I hope you can help.  I have inadvertently installed Illustrator CC on my mac as a trial when I already have CS6 currently installed.

Can you help me remove CC trial allowing me to revert back to CS6?

The trial has run out and I see no advantage to pay the monthly fee at the moment although I am currently using Photoshop CC 2015.

Many thanks.

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correct answers 1 Correct answer

Adobe Employee , Feb 07, 2018 Feb 07, 2018

Nickr92922376 and Mariam Hovhannessian to remove the current trial installations of Illustrator CC please follow the steps listed in Uninstall or remove Creative Cloud apps .

You will also want to use the same steps to remove any other installed Adobe software.  As part of the Illustrator CC installation process updated licensing and update components are installed.  To revert to the version fully compatible with Creative Suite 6 please remove any currently installed Adobe software.

Once all soft

...

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Community Expert ,
Jan 24, 2018 Jan 24, 2018

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There should be an uninstaller app in the Application folder.

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Community Expert ,
Jan 24, 2018 Jan 24, 2018

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I had a same problem, It was showing me that my cs6 version is expired too and closed. I tried many times to find and solved the problem, until I recovered my Windows.

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Adobe Employee ,
Feb 07, 2018 Feb 07, 2018

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Adobe Employee ,
Feb 07, 2018 Feb 07, 2018

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Nickr92922376 and Mariam Hovhannessian to remove the current trial installations of Illustrator CC please follow the steps listed in Uninstall or remove Creative Cloud apps .

You will also want to use the same steps to remove any other installed Adobe software.  As part of the Illustrator CC installation process updated licensing and update components are installed.  To revert to the version fully compatible with Creative Suite 6 please remove any currently installed Adobe software.

Once all software has been removed you can then download a new copy of the installation files from Download Adobe Creative Suite 6 applications .  For information on how to locate your registered serial number see Find your serial number .

Nickr92922376 and Mariam please update this discussion if you have any additional questions on how to reinstall Illustrator CS6.

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