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New Here ,
May 27, 2022 May 27, 2022

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Estou criando uma conta
da Adobe Creative Cloud e porque quero usar o Pacote Estudantil, me parece que o Administrador me der permissão de alguma forma que eu não saiba, para poder desfrutar dos programas.

Sem título.png

 

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Activation , Creative Cloud , Installation , New user

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Adobe Employee ,
May 27, 2022 May 27, 2022

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Hi Miguel,

We appreciate you writing in. Did you get in touch with the administrator for the student and teacher's subscription? 

Let us know.

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New Here ,
May 27, 2022 May 27, 2022

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I don't know who the administrator is, in case it's the university, they tell me that just use the email given by them and it works, but despite the email being confirmed by Adobe, I can't download the programs, because it says that the administrator did not give me authorization!?

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Adobe Employee ,
May 27, 2022 May 27, 2022

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Miguel, can you post a screenshot of the error message asking you to contact an administrator?  Does the error occur during the installation process?

 

Which Creative Cloud membership are you trying to utilize?  The one provided by your University or the individual plan you recently subscribed to?

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Adobe Community Professional ,
May 27, 2022 May 27, 2022

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1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your personal ID and password.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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