Rinnovo piano

Guest
Nov 22, 2018 Nov 22, 2018

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Assistenza in italia completamente assente, inoltre in automatico mi avete associato il piano più alto, senza mandarmi nessun avviso della fine dell'abbonamento. Vorrei sapere come ridiscutere l'abbonamento di creative cloud, considerando che sono un professionista a p.iva, mi sembra ingiusto far pagare il massimo o considerarmi come un grande studio di grafica.

Vorrei sapere chi poter contattare.

Grazie

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Creative Cloud

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Adobe Community Professional , Nov 22, 2018 Nov 22, 2018
If you want to contact Adobe you need to use this: Contact Customer Care It's also available from Italia.Choose what you need is:I did choose for this example "Modificia...":And choose either phone or chat: I always take chat because I then get a nice transcript. Unfortunately only English chat is 24/24 and 7/7.

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Adobe Community Professional ,
Nov 22, 2018 Nov 22, 2018

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If you want to contact Adobe you need to use this: Contact Customer Care

It's also available from Italia.

Choose what you need is:

I did choose for this example "Modificia...":

And choose either phone or chat:

I always take chat because I then get a nice transcript. Unfortunately only English chat is 24/24 and 7/7.

ABAMBO | Hard- and Software Engineer | Photographer

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Participant ,
Jan 29, 2022 Jan 29, 2022

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Insomma, scorrendo le risposte del forum per un problema analogo, capisco che non c'è assistenza in italiano. Considerato il costo del prodotto sono perlomeno sorpreso.

 

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