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Rush - part of the photography plan?

New Here ,
Oct 20, 2019 Oct 20, 2019

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Why does the creative cloud app say that Premier Rush is part of my photography subscription?

I installed it and spent time using it to only find out at export time that it is in fact a trial and that I would need to pay extra to continue to use it. Poor show Adobe, that is underhand.

 

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correct answers 2 Correct answers

Adobe Community Professional , Oct 21, 2019 Oct 21, 2019
Well, sorry for not understanding. Please refer to this site. As you can see, the Photography Plan does not include Premiere Rush. https://www.adobe.com/creativecloud/photography.html To be sure, when you look at the display of the Creative Cloud desktop app, it seems to be misunderstood. Since the Rush starter plan is a slightly different plan from a trial, it may be displayed in the application items included in the subscription.

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Adobe Community Professional , May 18, 2021 May 18, 2021
John, was she able to create a video? You said "she lost several hours of work" – but the Starter Plan does give 100% free usage for three free video exports from the desktop version of Rush: Premiere Rush Free Download: What’s Included in the Starter Plan? That should be enough to create 3 different video projects... And when using the Premiere Rush mobile app, it's unlimited. From this help page: "The Adobe Premiere Rush free Starter plan is available to anyone with a free Creative Clo...

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Adobe Community Professional ,
Oct 20, 2019 Oct 20, 2019

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brian_of_bozeat, Hello.
Rush is not included in the Photography Plan, but Rush has a free starter plan that can be exported up to three times, so it can be installed even in the Photography Plan.
Similarly, XD has a starter plan so it can be installed.
You can rest assured that there is no automatic transition to the paid plan after the experience ends.


TkfY(ACP),JAPAN

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New Here ,
Oct 21, 2019 Oct 21, 2019

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That doesn't answer my question.

 

"Why does the creative cloud app say that Premier Rush is part of my photography subscription?"

 

Would you like to try again?

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LEGEND ,
Oct 21, 2019 Oct 21, 2019

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I believe it is clearly explained.

That attitude isn't going to get you far. Best of luck to you.

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Adobe Community Professional ,
Oct 21, 2019 Oct 21, 2019

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Well, sorry for not understanding.
Please refer to this site.
As you can see, the Photography Plan does not include Premiere Rush.

 

https://www.adobe.com/creativecloud/photography.html

 

To be sure, when you look at the display of the Creative Cloud desktop app, it seems to be misunderstood.

 

Since the Rush starter plan is a slightly different plan from a trial, it may be displayed in the application items included in the subscription.


TkfY(ACP),JAPAN

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Community Beginner ,
Nov 17, 2020 Nov 17, 2020

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Strange answers!

Creative desktop clearly separate applications "available in your subscription" and "trial versions".

PR is in the "available in your subscription" as well as Photoshop which is part of the Photography plan. 

Do you mean Photoshop is only a "waste your time" version?

OK. I install Photoshop once again (must be installed each time you want to use it) and guess what? It does not start. Not a surprise.

I guess it is the same for XD and Bridge. I will not spend more time installing debugging fake applications.

I will not waste time renewing my subscription.

 

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Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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This "correct" answer is not accurate or helpful. The Creative Cloud app still claims that Premiere Rush is included in the Creative Cloud photography plan. It's false advertising. It's bad business to lie to your customers. Here's a screen shot captured 2021-01-28.

ColinOatley_0-1611850208729.png

 

 

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Community Beginner ,
Mar 09, 2021 Mar 09, 2021

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We have "attitude" because we are being scammed!!!

What is says on the website is NOT what it says on our computers with what we are supposed to get with the photography plan as has already been pointed out.

You don't want attitude fine tell those morons to FIX IT so we don't waste time downloading it only to find out we've been screwed!!!

Just what does  "FREE WITH YOUR MEMBERSHIP" sound like to you?

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Community Beginner ,
Dec 07, 2019 Dec 07, 2019

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Agreed!  Very annoying!  I installed Premier Rush, experimented with the tutorial, then learned there's an extra fee to use it.  I actually hit "export" at the end of the tutorial, not realizing I just waisted one of three free exports.... LOL... Silly me!  

 

BTW,  Adobe Premiere Elements 15 has very similar features and sells for about $50.  I'll continue to use this reasonably-priced alternative.

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LEGEND ,
Dec 07, 2019 Dec 07, 2019

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PS Elements 15 hasn't been for sale for years. The current version is 2020.

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Community Beginner ,
Dec 07, 2019 Dec 07, 2019

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Good point... Get Premiere Elements 2020 at Best Buy for $59 or online as cheap as $29.

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New Here ,
Feb 25, 2020 Feb 25, 2020

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Agreed! Have the same question. I've got glad to see Rush in my photo subscription, installed it on my phone, cancelled the subscription to another app... and found out it is just a trial. Having a great day -_-

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New Here ,
Apr 02, 2020 Apr 02, 2020

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It clearly states that Premiere Rush is part of my Photography Plan however after downloading it, spending an hour or so on YouTube tutorials I now find that it isn't.

This is criminally misleading such that I am contemplating submitting a claim to MoneyClaim online for my wasted time.

Bad PR by Adobe and I would like some explanation whilst I search for alternative editing software and contemplate cancelling my subscription.

A conversation within your team is NOT satisfactory!!! 

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New Here ,
Apr 14, 2020 Apr 14, 2020

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I've just had the same problem and it's April 2020 now. Rush still shows up as you show it, included in my subscription.

Poor Show Adobe.

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Community Beginner ,
Apr 26, 2020 Apr 26, 2020

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Adobe is Misleading!!!!!

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Community Beginner ,
Oct 01, 2020 Oct 01, 2020

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I too am very disappointed.  The Photography plan is missing some basic video editing.  Many of us photographers occassionally dable in video but not enough to warrant spending money on the All apps plan.  Instead of adding video editing to LR you should just include Rush for free and provide better connections to LR.  The photography plan is $120/yr with great features.   Rush for another $120/yr is way over priced.  Most of us photographers will never use it enough.  At least make it only a few $ per month more.  I would consider it.

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Adobe Community Professional ,
Oct 05, 2020 Oct 05, 2020

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Actually, Photoshop itself includes some basic video editing. For more info, see:

 

https://helpx.adobe.com/photoshop/user-guide.html?topic=/photoshop/morehelp/video.ug.js

 

 

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Community Beginner ,
Nov 26, 2020 Nov 26, 2020

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November 2020, and Adobe STILL hasn't fixed this. The Creative Cloud app STILL shows that Premiere Rush is included in my Photography Plan. It still says Premiere Rush, it does not say Premiere Rush Starter. VERY IRRITATING. Adobe needs to fix the Creative Cloud app. Either show that "Premiere Rush Starter" is Available, or to show "Premiere Rush" in the "Trials" list.

 

Here's a screen shot to illustrate the problem.

ColinOatley_0-1606436605629.png

 

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New Here ,
Jan 28, 2021 Jan 28, 2021

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January 2021 ... still the same issue. I wasted my time going through the tutorial only to see that I only get 3 exports. I tried talking to the online customer service and they closed the convorsation on me. Extreamly unprofessional in my opinion. 

If it says it is included, that to me means it is included in the fees I am already paying. Not it is included if you pay more. Such a dissapointment. 

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New Here ,
Feb 25, 2021 Feb 25, 2021

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Agreed. It is now Feb. 25, 2021 and I just experienced the same thing. Saw that Rush was part of my photography plan; installed it; spent a few days experimenting and viewing YouTube tutorials; even exported once to see how it works... and BOOM, I get notified that I only have two exports left and thus realize that it's only a trial. Liars is the only word to describe this marketing approach.

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Community Beginner ,
May 25, 2021 May 25, 2021

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Adding insult to injury, latest version didn't work either. I jumped in looking for something easier to use than the (free) Davinci Resolve, found Rush in my apps, and why not? I installed and spent several hours troubleshooting it just to find that it is a trial version (name it as you want, 3 exports, partial video support, it is a trial)

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New Here ,
Mar 05, 2021 Mar 05, 2021

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I just spent an hour trying it out to see if it works for me just to find out the same thing.  Another fail by Adobe.

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Community Beginner ,
Mar 19, 2021 Mar 19, 2021

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What Takafi wants to say is: This is not because Adobe writes "Rush is included in your plan" it is true. You must go to the small lines of your contract to see the opposite.

This could be a mistake. But keeping this displayed for two years is not. Letting you play with rush, spend time to learn it until you find you must pay to continue are just crooks methods. Why are'nt we surprised?

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New Here ,
Apr 24, 2021 Apr 24, 2021

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Same here.  "Free with your membership". Photo Plan.  Installed, ran tutorials, started a small video, then "Export 3 videos for free, then you have to puuchase full product".  Not gonna happen.  Uninstalled. Waste of time.

 

jimf45663751_0-1619302065466.png

 

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Community Beginner ,
May 12, 2021 May 12, 2021

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Yes, I have just fallen down the same trap. Download Premier Rush only to find after putting effort in to learning it that is is not free with the Photography Plan. What CC displays is totally misleading.  I am not grumbling that it isn't included, but I am very unhappy that I was misled into trying it only to find it is not part of my plan. After that experience I certainly won't consider subscribing to it.

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