you may not need to log out. see if just resetting the app solves the problem:
make sure the app is in the foreground, then press:
Win: Ctrl + Alt + R Mac: Cmd + Opt + R
as for why the app is misreading something about your system, there's probably something on your computer (eg, av, antimalware, cleaner, defragger etc) that's corrupting your user login (possibly) and program info (that's stored in your oobe* folder). in particular, the opm.db file is being corrupted.
A) Mac OS:
/Users/<user folder>/Library/Application Support/Adobe/OOBE NOTE: \Users\<user folder>\Library\ is hidden by default. To unhide see below**
C:\Users\<user folder>\AppData\Local\Adobe\OOBE NOTE: C:\Users\<user folder>\AppData is hidden by default. To unhide see below**