Scratch Disk Full error for PS7 installation in Windows 7

[Guest]

Can anyone from Adobe tech support tell me how to install my own copy of PS7 on my new Windows 7 computer without having the Scratch Disk Full error show up?  I am comfortable around my computer but am certainly not a tech wizard and it would be helpful if there was a set of specific steps I could take. I've read forums about partitioning but I don't want to make a wrong step and screw everything else up. Also, is this a problem with the more recent Photoshop CS versions?

[Gautham_K]

Hi,

I would recommend you post this query in the Photoshop Forum for a quicker and specific response.

Thanks

[Guest]

I'm sorry, but isn't that where I posted this?

[Guest]

By the way, what ever happened to the concept of technical support? Do I really have to wade through a 'forum' and try to figure out which idea from other 'users' won't actually fry my computer?

[Jeff Arola]

The most likely cause is your hard drive is bigger than 1tb.

Is that the case?

Versions after ps 7 don't have that problem.

[Preran]

Use this article for troubleshooting scratch disk errors. http://graphicssoft.about.com/od/photoshop/f/scratchdisk.htm.

[Guest]

Yes, and I understand that PS 7 doesn’t ”see” the hard drive because it’s too large.

[Jeff Arola]

See if this helps (it's for elements 2, but might work for photoshop 7 which is from the same timeframe)

http://forums.adobe.com/message/3167233#3167233

[Guest]

Well, I've been able to install my PS-7 on my virtual drive in XP mode somehow (I got the 'disk full' pop-up, but then it seemed to install it anyway- I don't remember if it was the curse I leveled at it or what- and it still seems to run. I can actually access images from the Windows 7 side C: drive after opening Photoshop and going to 'open/ C:/ My Photos (or whatever)', but images I open in Windows 7 have to be saved on my hard drive before I can access them in Photoshop in XP mode. I'm still not sure where the new images will be stored and if they will be able to be accessed from both XP and Windows 7 mode (my gut says "fat chance"), and I can't have my Windows 7 images open in Photoshop natively.

I have therefore decided to add to the (probably swelling) coffers of Adobe by buying a shiny, brand new, squeaky-clean, and (hopefully) fully functional copy of Photoshop Elements 10 to install on my Windows 7 side, so now I can avoid having some lame 'viewer' program open my images. Ain't technology grand?