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Security issues

Contributor ,
Jan 10, 2018 Jan 10, 2018

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I have found out that not only does Adobe creative cloud has by default the share user information boxes checked under settings but also the Behance account sharing was checked by default. I asked Adobe to provide me an email answer for all the privacy issues and they have not. I called Adobe headquarters and a woman operator said that she doesn't know who oversees the indian customer support if any etc and was unwilling to provide her own first name. Sounds sketchy and unprofessional. Does Adobe care about the client's privacy ? and when are they going to answer my valid questions.

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correct answers 1 Correct answer

Community Expert , Jan 10, 2018 Jan 10, 2018

it's unlikely you're going to get a personal answer to your questions.  there are public documents however,

http://wwwimages.adobe.com/content/dam/acom/en/security/pdfs/CCE_security_whitepaper.pdf

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Community Expert ,
Jan 10, 2018 Jan 10, 2018

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it's unlikely you're going to get a personal answer to your questions.  there are public documents however,

http://wwwimages.adobe.com/content/dam/acom/en/security/pdfs/CCE_security_whitepaper.pdf

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Contributor ,
Jan 10, 2018 Jan 10, 2018

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I never heard of a big company which doesn't respond to valid concerns. Somebody tried calling me but they are unwilling to email me as i requested which is highly suspicious. Thanks for the link but it doesn't address my questions.

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Community Expert ,
Jan 10, 2018 Jan 10, 2018

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you're welcome.

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Community Expert ,
Jan 10, 2018 Jan 10, 2018

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For the "boxes checked by default" issue, use the following form to give Adobe feedback on this:

» Feature Request/Bug Report Form

For the other issue, you should get in touch with the Customer Care Team. This is mainly a user-to-user forum.

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