Segate hard drive - free 2 months of creative cloud

[IsaacNeville_]

I have recently purchased a seagate hard drive which states on the front of the box that there is 2 months free of adobe creative cloud photography plan. How do I redeem/install this as there are no instructions!

Thanks,

Isaac

[John T Smith]

Ask Seagate how to find the account code inside the box

[Abambo · Accepted solution]

As this is a Seagate promise you need to ask Seagate. I would, however, expect somewhere a redemption code in the Seagate documentation.

[jordanm95121408]

Hi,

I have the same issue, did you ever solve it?

[Test Screen Name]

Did you look on the hard drive? Just a thought.

[Abambo]

Look for a redemption code... somewhere on the disk, in the documentation. If you do not find, you need to contact Seagate support.

[LordStig]

Hi,

I'm not sure if you've registered your Seagate Product so this might help. Also, it's good to know that there's a wee note saying ''not available in all countries", so this is dependent where you're registering.

1. Register Product on Seagate website.

2. You will get a confirmation email from Seagate and a link to Adobe Creative Website. Also, asks you to create an account and to verify your email again ( or if you have an existing adobe Id - works just as fine )

3. Once you've registered and verified your account in Adobe Creative, go back to the same email from Seagate and click the "Activate Now" and will direct you to https://creative.adobe.com/redeem/code  and generates you an automatic CODE to redeem.

Hope this helps. Cheers!

[jorn-t]

Hi, I bought five Seagate Backup Plus drives and, hehe, expected to get 5 x 2 free months of Adobe Lightroom usage. But the code for the first drive didn't seem to work, the second worked for two months, but now I didn't get more codes to redeem for the last three drives either.

- Jorn

[Abambo]

jorn-t  wrote

Hi, I bought five Seagate Backup Plus drives and, hehe, expected to get 5 x 2 free months of Adobe Lightroom usage. But the code for the first drive didn't seem to work, the second worked for two months, but now I didn't get more codes to redeem for the last three drives either.

- Jorn

I do not know seagate's terms, but if the codes do not work, you need to contact Seagate support for new codes. Also I suppose that the codes can be used sequentially. But as I do not know the exact terms, that too is a question for Seagate.

[Abambo]

1 Two-month membership to Adobe Creative Photography Plan is redeemable during product registration. Internet connection and Adobe ID required. Available only to users 13 and older. Not available in all countries. See www.adobe.com/legal.html for applicable terms and privacy Policy. Must redeem by January 31, 2020.

It does not say in the short notice that it is not cumulable. And my experience with redemption codes at Adobe is that they add up.

[jacintol65219861]

Hi Jorn-t, what happened with the other 3 drives? I bought 1 drive but formatted before redeem it, so I need the start original file.

[IncherYT]

I also had to format my hard drive because is use Linux so I did not get any file

[edc415]

Thank you for this information.

i bought 2 drives that have this offer on package at Costco. Reformatting them to clone and backup system before upgrading Mac OS X.

Is is it possible to register Seagate  drives now and get/redeem the code a month or two later?

No answers on Seagate website other than a redirect to Adobe url about legal stuff. 

[MasterMcIntosh]

Exact same problem here... currently have Creative Cloud prepaid until October 2020 and want to use the Adobe 2 month plan afterwards. I want to use the Seagate portable drive now as a Time Machine but worried I will activate the plan early if I register the drive now. What happens after you registered your drive? Did you get a confirmation email from Seagate that has a ‘activate now’ link for the Adobe trial? If so was there an expiry link for activation? My drive says the CC promotion is redeemable until 31st January 2021. Not been able to get a response from Seagate as to the process of Adobe trial redemption.

[Guest]

Hi! 

I found these Adobe FAQ at Seagate.com. Hope this can help anyone looking for it:

Adobe FAQ | Seagate Support US