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Answered

Sem solução para o Erro 507

Forum|Forum|5 years ago
August 13, 2020
1 reply
475 views

Olá, estou tendo problemas com meu aplicativo da Creative Cloud para desktop. Já tentei de tudo dentro do possível para solucioná-lo – reparo do aplicativo, deslogar e logar novamente, e inclusive tentei a solução proposta aqui (sem sucesso; meu disco de armazenamento está OK e funcionando plenamente) – só ainda não tentei a reinstalação completa.

Qualquer ajuda é muito bem-vinda.

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Correct answer Jeffrey_A_Wright

Arttorvic, if you have already completed the steps listed in https://helpx.adobe.com/br/creative-cloud/kb/troubleshoot-download-install-logs.html?sa_src=AVA_JC_Bot-Eng-error.code-SSWF10-CCI-Msg#error507 then please begin a chat session at https://helpx.adobe.com/contact.html.

Jeffrey_A_Wright

Community Manager

Correct answer

Community Manager

Arttorvic, if you have already completed the steps listed in https://helpx.adobe.com/br/creative-cloud/kb/troubleshoot-download-install-logs.html?sa_src=AVA_JC_Bot-Eng-error.code-SSWF10-CCI-Msg#error507 then please begin a chat session at https://helpx.adobe.com/contact.html.

arttorvicAuthor

Participant

Hi Jeff!

I already tried a chat session, but that wasn't helpful because of the new work time due to the pandemic.

Anyway, I already contact the official support via Twitter (where it started) and fixed it by trying a fresh start.

Thanks for your reply.