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Participant
August 16, 2014
Question

Serial Key not working for Adobe Creative Suite 5 Design Premium

  • August 16, 2014
  • 1 reply
  • 534 views

I have the serial key for my Adobe Creative Suite 5 Design Premium that I bought in 2011 on my account page. However, when I put the serial number in the installer, it says "This serial number is not valid for this product."

I just want access to the product I bought. Can anybody help me?

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1 reply

John Waller
Community Expert
Community Expert
August 16, 2014

Are you definitely installing Design Premium CS5, not a similar sounding Creative Suite? And not CS5.5?